How to contact us

Send your message to desk@candyai-shorts.app. Each one is read, and most get an answer in a few working days.

Where we can help

• Numbers that have fallen out of step with Candy, whether a token price, an episode count, a series Candy has pulled or a fresh release still missing here.
• Any review or rating that strikes you as wrong. Say which series it is and which episode changed your view.
• Anything about an image we use, from rights questions to removal requests. Include the page URL, the image in question and the person or company you represent.

Where we cannot help

This is an independent review site, separate from Candy’s support team. Because we cannot see Candy accounts or payments, we are unable to reset a password, cancel a plan, refund a purchase or bring back episodes you unlocked. Candy’s own help section, inside the app, handles all of that.